Attracted New Business

Managed service/solution providers that built reputations for thought leadership and giving back to their communities were rewarded with new business in lockdown.

Whittles noted, “We help deliver free training conferences to the tech community, facilitate talks at global events, write technical blogs, do podcasts, videos and sponsorships, and obviously utilize things like social media… Our customers find us through [these efforts].”
To help those facing financial challenges as the result of a pandemic, vendors made changes to invoicing models.

“We’ve worked on a tiered billing structure. So, looking at lower pricing for devices that require low-level monitoring, which allows for MSPs to propose for a more robust solution that is more affordable and attractive to their customers. Even a bit more pay-as-you-use approach,” Duke stated.

More Info: comptia a+ jobs

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